Privacy policy

Last updated: May 27, 2026

3D STL Hub operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a smooth shopping experience (the “Services”). 3D STL Hub is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

  • Contact details such as your name, billing address, email address, and phone number
  • Payment information necessary to process transactions
  • Account information such as login credentials and preferences
  • Order and transaction history
  • Communications you send to us
  • Device information such as IP address, browser type, and device identifiers
  • Usage data related to how you interact with our website and Services

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, contact us, or use our Services
  • Automatically through cookies and similar technologies
  • From Shopify and trusted service providers who help operate our business
  • From third-party partners and analytics providers

How We Use Your Information

We may use your personal information to:

  • Provide and improve our Services
  • Process payments and fulfill orders
  • Deliver digital products and customer support
  • Communicate with you regarding orders or support requests
  • Prevent fraud, abuse, or unauthorized activity
  • Send marketing emails or promotional content (you may unsubscribe at any time)
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties including:

  • Shopify and related payment/service providers
  • Analytics and marketing providers
  • Legal authorities when required by law
  • Service providers assisting with website operations and customer support

We do not sell your personal information.

Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information in accordance with its own privacy policies in order to provide and improve its services.

For more information, please visit Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction or objection to certain processing
  • Withdrawal of marketing consent

To exercise any privacy rights, please contact us using the information below.

Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page with the revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, you may contact us at:

3D STL Hub
Email: hub3dstl@gmail.com
Business Address: Via Convento 1226, 45022 Bagnolo di Po (RO), Italy

For the purposes of applicable data protection laws, 3D STL Hub, operated by MB Studio di Barini Matteo, is the data controller of your personal information.